Booking Terms & Conditions
Booking Terms & Conditions
DEPOSIT
On booking a £70 NON REFUNDABLE deposit is taken to secure your space on the camp.
Deposits CAN NOT be swapped to another camp so please ensure you book the right camp.
Deposits CAN NOT be swapped to another rider and can only be used by the original booking name.
There is a lot of time spent planning and admin when you have booked a camp, this is why a deposit is required on booking. I deal with hundreds of people and unfortunately it is difficult to swap names / camps after booking so please ensure your booking details are correct before proceeding to deposit payment.
CANCELLATIONS
If you are unable to attend camp please let me know ASAP by completing the online cancellation form.
If you are unable to attend due to a lame horse / rider illness or injury you MUST inc a valid vets/doctors certificate for horse/rider. If your space is FILLED you will receive a credit note of £40 to use towards another camp. (Unfortunately there are admin costs to cover)
This is for horse/rider injury ONLY – All other deposits are non refundable.
If you have paid deposit + any other payments and unable to come any monies will be given as a credit note (less deposit) as long as your space is filled. PLEASE NOTE ALL CREDIT NOTES MUST BE USED WITHIN A YEAR FROM PAYMENT DATE.
The sooner you inform me the more likely I am to fill the space which means you are more likely to receive a credit note.
If you leave it last minute I will be unable to fill the space and this means all monies will be lost.
CORONAVIRUS
Should another lockdown be imposed and camps/clinics are unable to run due to Coronavirus, ALL bookings will be held in credit and we will reschedule as soon as possible. Camp deposits are ONLY able to be used against another camp and NOT lessons. By making a booking with YH Equestrian you are in agreement with this condition.
WEATHER/RIDER ILLNESS/CANCELLATION
Cancelled camps/other events – In the unfortunate and unlikely event that any training or events are cancelled due to weather, instructor illness or something out of our control then you will automatically be carried over to the next camp date. If you are unable to make the rescheduled date you will receive a credit note towards another camp. Camp deposits can only be used for another camp deposit.
On rare occasions sometimes booked coaches are unable to attend due to unforeseen circumstances, if this is the case they will be replaced by another coach but unfortunately this is outside of my control and you will be unable to transfer to another camp.
In the rare and unfortunate event of severe bad weather the Cross Country course could be closed, this is at full discretion of the venue.
OTHER T&C
– You will have 48h to pay invoices before your space is offered to someone on the waitlist
– Up to date hard hats must be worn at all times when mounted
– Up to date body protectors and skull caps MUST be worn on the cross country course. This is mandatory and if you are not wearing one when you arrive at your lesson you will be asked to leave
– Under 18 MUST be accompanied by an adult at all times during camp
– Riding is a high risk sport – Each horse is the responsibility of its owner, and all activities are at your own risk. You MUST have your own rider insurance and provide evidence of this when required
– No arenas or other facilities are useable outside your scheduled lessons. If you wish to use them you are required to book direct with the venue
– YH Equestrian is not liable for any contagious infection which may occur at camp. If any horses develop symptoms while at camp the appropriate protocols will be taken. It is important that you DO NOT attend camp if your horse is showing any symptoms prior
– All Horses visiting ANY camps/training MUST be up to date with annual vaccinations – this is your responsibility to ensure your horse is vaccinated before camp and you will be required to show your passport on arrival. Please see FAQ section for more information on this
– NO DOGS are allowed – there will be a fine and you will be asked to leave if you have a dog at any camp
– Any damage or breakages to any jumps/ other facilities are the responsibility of the rider – unfortunately these will be charged for
– YH Equestrian is not liable for any loss or damage during camps
– It is the responsibility of the rider to check tack and all other riding equipment is safe and in good order before mounting your horses
– YH Equestrian is not liable for camp participants that get injured by their own horse or any other participants horses
– Coaches have a duty of care and can refuse to teach any horses that may appear unsound
– There will be extra reps on site during the camp including Weigh Bridge, Theraplate, Photographer, Sports Massage and more. These are charged separately at an extra cost and are separate business’ to YH Equestrian
– The camp participant will comply at all times of the event with all emergency, fire, health & safety rules and regulations which are outlined by the event organiser
– The camp participant must pick the most suitable jumping height for both the horse and rider on booking, please be honest as you will be required to jump the group height
I try my best to be as fair as possible with all events organised, and will try my best to fill any available slots if you are unable to attend. The sooner you advise me, the more likely I will be to fill the space.
By booking a training camp with YH Equestrian you are agreeing to the above terms & conditions. If you do not agree to the above please do not make a booking.